Business Email Compromise (BEC)
Americans lost $12.5 billion to fraud in 2024, according to the FTC.
Business Email Compromise (BEC) is a sophisticated scam that targets businesses and individuals to induce fraudulent fund transfers, resulting in over $2.9 billion in losses in 2023 alone, according to the FBI.
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How It Works
Red Flags
- Emails requesting urgent wire transfers or payments to new or updated bank accounts.
- Messages from executives that bypass normal procedures or are sent at unusual hours.
- Slight variations in an email address, such as a changed letter or a different domain (e.g., '.co' instead of '.com').
- Requests for absolute secrecy or pressure to act immediately without verification.
- Unusual requests for gift cards, payroll changes, or sensitive company data.
- A change in the tone, language, or grammar used by the supposed sender.
What to Do If Targeted
- If you receive a suspicious email, do not reply, click links, or open attachments.
- Verify all payment requests and changes to vendor information using a different communication method, such as a known phone number.
- Immediately contact your financial institution to request a recall of funds if a fraudulent transfer has been made.
- Secure the compromised email account by changing the password and enabling multi-factor authentication.
- Preserve all original emails and documentation related to the incident for law enforcement.
- Report the incident to your internal IT or security department immediately.
How to Report It
- FBI IC3 — Report the incident to the FBI's Internet Crime Complaint Center (IC3). Acting quickly increases the chances of recovering funds.
- FTC — File a report with the Federal Trade Commission to help them track and combat fraud.
- Local FBI Field Office — Contact your local FBI field office to report the crime directly.
- FCC — File a complaint about phone scams, robocalls, or unwanted calls with the Federal Communications Commission.
- AARP Fraud Helpline — Call 877-908-3360 for free support from trained fraud specialists. Available to anyone, not just AARP members.
Key Statistics
- The FBI's Internet Crime Complaint Center (IC3) received 21,489 Business Email Compromise complaints in 2023, with adjusted losses over $2.9 billion. — FBI IC3 2023 Internet Crime Report
- The average loss per BEC incident in the U.S. increased to $137,132 in 2023. — FBI IC3, reported by Abnormal Security
- Between 2013 and 2023, global exposed losses due to BEC scams reached over $55 billion. — FBI IC3
- BEC was the second-costliest type of crime tracked by the FBI IC3 in 2023, surpassed only by investment fraud. — FBI IC3 2023 Internet Crime Report
- A 2024 survey found that nearly three-quarters (70%) of organizations were targeted by BEC attacks in the last year. — Arctic Wolf 2024 Trends Report
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