Reverse Mortgage Scams
Americans lost $12.5 billion to fraud in 2024, according to the FTC.
Reverse mortgage scams exploit homeowners over 62 by using deceptive tactics, high-pressure sales, and outright fraud to steal home equity, with elder fraud victims losing an average of $33,915 per incident.
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How It Works
Red Flags
- Unsolicited contact from contractors or financial advisors pushing a reverse mortgage.
- High-pressure sales tactics that demand an immediate decision.
- Claims that a reverse mortgage is 'free money' or has no risks.
- Being encouraged to use the reverse mortgage proceeds to purchase other financial products, like an annuity or insurance.
- Fees for information that is available for free from the U.S. Department of Housing and Urban Development (HUD).
- Refusal to provide clear, written information about the loan's terms, fees, and repayment conditions.
- Being discouraged from speaking with a HUD-approved reverse mortgage counselor, family, or lawyer.
What to Do If Targeted
- End all communication with the suspected scammer immediately.
- Do not sign any documents you do not fully understand. Seek independent legal or financial advice.
- Speak with a HUD-approved reverse mortgage counselor. Counseling is required for all legitimate Home Equity Conversion Mortgages (HECMs).
- Contact your bank or financial institution to alert them of any unauthorized transactions or attempts to access your accounts.
- Place a fraud alert or credit freeze with the three major credit bureaus (Equifax, Experian, and TransUnion).
- Gather all related documents, including emails, letters, and records of any payments made.
How to Report It
- FTC — File a fraud report with the Federal Trade Commission for all types of scams.
- FBI IC3 — Report internet-based crime to the FBI's Internet Crime Complaint Center.
- HUD OIG — Report fraud involving HUD funds or programs, including FHA-insured reverse mortgages.
- CFPB — Submit a complaint about a financial product or service to the Consumer Financial Protection Bureau.
- FCC — File a complaint about phone scams, robocalls, or unwanted calls with the Federal Communications Commission.
- AARP Fraud Helpline — Call 877-908-3360 for free support from trained fraud specialists. Available to anyone, not just AARP members.
Key Statistics
- In 2023, victims over age 60 reported over $3.4 billion in losses to the FBI from all types of fraud, an 11% increase from 2022. — FBI IC3 2023 Elder Fraud Report
- The average reported loss for an elder fraud victim in 2023 was $33,915. — FBI IC3 2023 Elder Fraud Report
- In one Illinois reverse mortgage scheme, a contractor pocketed more than $6 million in loan proceeds from at least 110 elderly victims. — HUD Office of Inspector General 2025
- The Consumer Financial Protection Bureau (CFPB) received 298 complaints related to reverse mortgages in 2024, a decrease from 361 complaints in 2023. — CFPB 2025
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