Publishers Clearing House (PCH) Impersonation Scams
Americans lost $12.5 billion to fraud in 2024, according to the FTC.
Scammers impersonating Publishers Clearing House (PCH) trick victims into paying fake fees to claim non-existent prizes, with consumers reporting losses of $49 million to these specific impersonation scams in 2023.
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How It Works
Red Flags
- You are asked to pay any fee to receive a prize; legitimate sweepstakes, including PCH, never require winners to pay upfront fees.
- You are contacted by phone, email, or social media about winning a major prize; the real PCH Prize Patrol awards major prizes in person.
- The notification demands you act immediately or risk forfeiting the prize; this is a high-pressure tactic to prevent you from thinking clearly.
- You are asked to pay using gift cards, wire transfers, or cryptocurrency; these are preferred payment methods for scammers because they are difficult to trace.
- You receive a check and are told to deposit it and wire a portion of the money back to cover fees.
- You are asked for confidential information like a bank account number or Social Security number to claim a prize.
- The person contacting you claims to be from PCH but provides a different phone number for verification than the official one on the PCH website.
What to Do If Targeted
- Do not pay any money to claim a prize. Legitimate sweepstakes do not require winners to pay fees.
- End all communication immediately. Do not respond to the email, text, or social media message, and hang up the phone.
- Never provide personal or financial information, such as your bank account number, credit card number, or Social Security number, to someone who claims you've won a prize.
- Contact Publishers Clearing House directly at their official phone number (1-800-459-4724) to verify if you have actually won a prize.
- If you have already sent money, contact your bank or the gift card company immediately to report the fraud and attempt to stop the payment.
- Report the scam to the appropriate authorities to help them track and stop these criminals.
How to Report It
- FTC — File a fraud report with the Federal Trade Commission. This data is used by law enforcement across the country to investigate scammers.
- FBI IC3 — Report internet-based crime, including phishing emails and fake websites, to the FBI's Internet Crime Complaint Center.
- FCC — File a complaint about phone scams, robocalls, or unwanted calls with the Federal Communications Commission.
- AARP Fraud Helpline — Call 877-908-3360 for free support from trained fraud specialists. Available to anyone, not just AARP members.
Key Statistics
- Consumers reported losing $49 million to scammers impersonating Publishers Clearing House in 2023. — FTC 2024
- Publishers Clearing House was the number one most impersonated organization reported to the Better Business Bureau (BBB) Scam Tracker in 2024. — BBB 2025
- In 2023, the FTC received 157,520 reports of fraud involving prizes, sweepstakes, and lotteries, with victims collectively losing $338 million. — FTC 2024
- Losses from business and government impersonation scams, the category that includes PCH scams, topped $1.1 billion in 2023. — FTC 2024
- The FBI's Internet Crime Complaint Center (IC3) received 5,623 complaints related to lottery, sweepstakes, and inheritance scams in its 2025 report. — FBI IC3 2025
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