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Gift Card Scams: Why Scammers Always Want Gift Cards

What is this scam?

Gift card scams are a prevalent form of fraud where scammers trick victims into purchasing and handing over gift cards, thereby transferring money directly to them. According to the Federal Trade Commission (FTC), consumers reported losing nearly $200 million in such scams between January 2020 and September 2021. These scams are particularly dangerous because once a gift card is redeemed, there's no way to reverse the transaction or get your money back. Scammers often use fear tactics, urgency, and impersonation of legitimate organizations like government agencies, law enforcement, or utility companies to convince their targets.

How the scam works

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Step 1: The scammer contacts the victim through a phone call, text message, email, or social media platform, claiming to be from an official entity such as the IRS, FBI, or a power company.
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Step 2: The scammer creates a sense of urgency by threatening arrest, utility disconnection, or other dire consequences unless immediate action is taken.
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Step 3: They instruct the victim to purchase specific gift cards (like Walmart, Target, or iTunes) and provide the card numbers over the phone.
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Step 4: The scammer then uses these card numbers to redeem the money, leaving the victim with no recourse.

Real examples

Mary received a call from someone claiming to be an IRS agent who said she owed back taxes. To avoid arrest, she was told to buy several Walmart gift cards and read off the codes over the phone.

John got an email from what appeared to be his power company stating that he had missed payments and if he didn’t resolve it immediately by purchasing iTunes gift cards, his electricity would be disconnected.

Red flags to watch for

Victim recovery plan

1First 24 Hours
  • 🚨 Contact the gift card companies immediately and report the cards as stolen or compromised.
  • 🚨 Save all receipts, emails, and text messages related to the scam for future reference.
  • 🚨 Notify your bank about the situation in case any funds were transferred directly from your accounts.
  • 🚨 Change passwords on all online accounts where you used similar credentials.
2File Reports
  • 📝 Report to FTC at reportfraud.ftc.gov to help track and combat scammers.
  • 📝 File with FBI IC3 at ic3.gov providing details of the scam including gift card numbers if applicable.
  • 📝 Contact local police for a report number, which can be useful for insurance claims or other legal actions.
  • 📝 File with your state Attorney General's office as they often have resources to help victims.
3Financial Recovery
  • 💳 Dispute charges on any gift cards you purchased by contacting the card issuer directly; provide them with proof of purchase and report.
  • 💳 Freeze credit at all 3 bureaus (Equifax: equifax.com/personal/credit-report-services, Experian: experian.com/freeze, TransUnion: transunion.com/credit-freeze) to prevent identity theft.
  • 💳 Consider signing up for a credit monitoring service through your bank or financial institution.
4Protect Your Identity
  • 🔒 Review all accounts that may have been compromised and secure them by changing passwords and enabling two-factor authentication where possible.
  • 🔒 Watch for unusual activity in your credit reports or on banking statements, indicating potential identity theft.
5It's Not Your Fault
  • 💛 These scammers are professionals who manipulate thousands of people; you were targeted because of their tactics.
  • 💛 Talk to someone you trust about what happened and how it makes you feel, sharing can be a relief.
  • 💛 Contact the AARP Fraud Watch helpline at 877-908-3360 for free support from trained professionals.
6Follow-Up (Weeks 2-8)
  • 📋 Monitor credit reports weekly at annualcreditreport.com to watch for any unauthorized activity.
  • 📋 Watch for follow-up scams targeting previous victims, staying vigilant can prevent further losses.
  • 📋 Regularly update your security measures such as software updates and antivirus protection on all devices.

How scammers find you

Related scams

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